Download Respondus Lockdown Browser Canvas

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The version of Lockdown Browser available in Rutgers Canvas is different than the version from other institutions; each download file is tied to an institution. If you need to use Lockdown Browser to take an exam or quiz in both Rutgers Canvas and another institution as part of a partnership program, then you will need to install two versions of the application on your computer. The directions below assume you have the Blackboard version already installed on your computer

  1. Download Lockdown Browser For Canvas
  2. Respondus Lockdown Browser
  3. Download Respondus Lockdown Browser Canvas Download
  4. Install Respondus Lockdown Browser Canvas

PC

  • Download NMSU’s installer for Respondus Lockdown Browser. Read over the information provided for your selection and click the Download Installer link. When the File Download Installer dialog box opens, select Run to open the Respondus Lockdown Browser Installer. Click the Install button to install Lockdown browser to your computer’s desktop.
  • Faculty can enable Respondus LockDown Browser & Monitor for a Canvas Quiz by following the following directions: Make sure the quiz has been deployed in the Canvas course. From the Course Navigation in Canvas, select LockDown Browser.

Install for Assessments in Canvas. Here are the three steps that students must follow to use Respondus with an assessment in Canvas: Review the tutorial videos below. Click the following link to download and install LockDown Browser. To take the Respondus exam, start LockDown Browser, log in to Canvas, and then navigate to the exam.

  1. Follow the directions to download and install Lockdown Browser.
  2. Select the option for a second institution.
  3. Click Next.
  4. In your Windows menu, you will now see two versions of Lockdown Browser.

Macintosh

  1. Navigate to your Applications folder.
  2. Locate your existing copy of Lockdown Browser.
  3. Right-click to show the mouse menu.
  4. Click Rename.
  5. Rename the application to include version (School 1 Name).
  6. Follow the directions to download and install Lockdown Browser. You may opt to rename the second version for Canvas.

LockDown Browser

The Respondus LockDown Browser (RLDB) is a locked browser that prevents students from printing, copying, going to another URL, or accessing other applications during an assessment. When the RLDB is enabled for a quiz, students will be required to download and use RLDB to take the quiz or exam. Watch an overview video on LockDown Browser.

Monitor

Respondus Monitor is an automated proctoring feature that can be turned on when using the LockDown Browser that uses a student’s webcam and video analytics to help instructors catch cheating. Watch an overview video on Monitor.

See comparison of proctoring services available at UAB.

Download Lockdown Browser For Canvas

Features:

  • Faculty can customize settings for each quiz/exam
  • Assessments are displayed full-screen and cannot be minimized or exited until exam is submitted
  • Prevents access to other applications including messaging, screen-sharing, virtual machines, and network monitoring applications
  • Copy and paste, print, and screen capture functions are disabled
  • Students can take online exams 24/7 without pre-scheduling
  • Records and analyzes student exam sessions
  • Suspicious behaviors are flagged and ranked
  • Advanced Facial Detection can prevent exam from starting or prompt students to stay in frame

Instructors

Faculty can enable Respondus LockDown Browser & Monitor for a Canvas Quiz by following the following directions:

Respondus Lockdown Browser

  1. Make sure the quiz has been deployed in the Canvas course.
  2. From the Course Navigation in Canvas, select LockDown Browser.
  3. A list of quizzes in the course will be displayed.
    1. Quizzes will labeled with Required/Not Required under the corresponding features that are turned on for that exam (LockDown Browser and Respondus Monitor)
    2. To change the settings, select Settings from the context menu (down arrow) to the left of the quiz title and select the desired option.

See the guides below for more instructions and options.

Students

When students land on the quiz page of a RLDB enabled quiz, they will be provided a link to download RLDB. Students will not be able to access (start) the quiz until they are accessing the quiz page from the RLDB.

Note: Chromebooks are supported with limitations. Please refer to your instructor to see if iPads are allowed for your quiz as this setting must be enabled by the instructor. Students can also download the RLDB app for their computer or iPad using the links below.

Instructors

Guides:

Tutorials:

Resources

Students

Guides:

Tutorials:

Download Respondus Lockdown Browser Canvas Download

Instructors

  • Turn off all other devices (e.g. tablets, phones, second computers) and place them outside of your reach.
  • Clear your desk of all external materials not permitted — books, papers, other devices.
  • Before starting the test, know how much time is available for it, and that you've allotted sufficient time to complete it.
  • Remain at your computer for the duration of the test.
  • If the computer or networking environment is different than what was used previously with the Webcam Check and System & Network Check in LockDown Browser, run the checks again prior to starting the test.
  • To produce a good webcam video, do the following:
    • Avoid wearing baseball caps or hats with brims.
    • Ensure your computer or tablet is on a firm surface (a desk or table). Do NOT have the computer on your lap, a bed, or other surface where the device (or you) are likely to move.
    • If using a built-in webcam, avoid tilting the screen after the webcam setup is complete.
    • Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window.
  • Remember that LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted.
  • How long does it take for videos to appear in the LockDown Browser Dashboard?

    The average time for an exam video to be processed and available to an instructor is eight hours. The time can be greater during periods of high volume, and may take up to 24 hours. During periods of low volume, the time to process the video is roughly equal to the actual length of the video.

  • Can Spreadsheets be used with LockDown Browser?

    LockDown Browser includes a tool that enables .xls/.xlsx spreadsheets (csv not supported) to be viewed and manipulated during an exam session. This functionality is available for Windows, Mac, and iPad editions of LockDown Browser. This functionality is not available for the Chromebook beta edition of LockDown Browser.

    Within the quiz tool of the learning system, an instructor should embed/insert the spreadsheet file in the question wording. When a student selects the link within LockDown Browser, an Excel-like spreadsheet tool will open. The spreadsheet can be pre-populated with content or it can be a blank spreadsheet created in Excel that students use to prepare their answers.

    As an example, the spreadsheet tool might be used with a multiple choice question. As shown below, a link provides access to a pre-populated spreadsheet. The student calculates the answer and then selects one of the answer choices.

    The image below shows the spreadsheet that was used for this exam question.

    Alternatively, an instructor can require students to create or modify a spreadsheet and submit it for grading. The example below shows how a short answer or essay question can be used for this purpose.

    The question wording itself should provide guidance on the steps a student should follow. As shown above, students are instructed to:

    1. select the link that opens a pre-populated spreadsheet,
    2. create the required formula or calculation,
    3. select the button “Click here to save your work”, and
    4. paste the resulting URL into the answer field for the essay or short answer question.

    After the spreadsheet file has been saved, a dialog will remind students to copy the resulting URL to the answer field using CTRL + V.

    Following the exam, the instructor will see a unique URL within the LMS for each student who provided an answer for the essay or short answer question. Upon selecting the URL with a standard browser (not LockDown Browser), the Excel-like spreadsheet tool will open and the student’s work will be shown for that question.

  • Do I have to do anything for quizzes imported from other courses?

    Yes, when a quiz that has Respondus LockDown Browser or Monitor enabled is copied or imported into another course, the instructor must visit the Respondus LockDown Browser Tab in the destination course one time so that it will authorize those settings to transfer to that course.

    If this step is not completed, students may receive errors similar to the ones shown below that prevent them from taking the exam.

    To fix this issue:

    1. Go to the Canvas course, click Respondus LDB and Monitor in the course navigation on the left.
    2. You should see the success message shown below.

    Note: It is not necessary to re-save each individual quiz's settings. Once you visit the dashboard, the errors will typically cease for all students who subsequently take their exams.

  • What can I do if students experience issues with images in my Quiz loading?

    The issue of images not loading in Canvas Quizzes is most commonly attributed to students having low bandwidth. There are 2 recommendations when utilizing a lot of images in Canvas quizzes that can help prevent any issues with them loading.

    Compress image size

    We recommend compressing your images so that they are small files and can therefore be loaded quicker even with lower bandwidth internet connection. See this wiki on possible methods of compressing your images.

    Change Canvas Quiz Settings to show one question at time

    Canvas Quizzes show every question on a scrolling page by default which makes the web browser load all the images and may take a while. If instructors have a lot of images, they can change the quiz settings so that questions display one at time.

    Use this Canvas guide to see more information.

  • What do I need to know about the LockDown Browser on Chromebooks?

    Respondus LockDown Browser for Chromebook is now available. However, feature limitations to be aware of are listed below. To obtain technical support, or to report a bug/issue, open a support ticket with Respondus.

    Known Issues

    Limitations and/or known issues with LockDown Browser for Chromebook:

    • Quiz passwords (specified via the 'optional password' field in the LockDown Browser Dashboard) aren’t currently supported for exams that use only LockDown Browser. For exams requiring Respondus Monitor, the optional password field is supported.
    • LockDown Browser’s Calculator and Spreadsheet features aren’t currently supported
    • The extended keyboard functions (for adding symbols and special characters) isn’t currently available
    • LockDown Browser’s “Help Center” is currently unavailable, and there is no Live Chat support for students taking exams that require Respondus Monitor.
    • 'Allow access to specific external web domains' option is currently not supported
    • “Google Chrome OS can’t open this page” error will occur. Click the 'close' button on the error, and you should be able to proceed.
    • Exam feedback for 'classic' quizzes is not compatible yet, if viewed at a later time. Feedback is viewable if seen in the same LockDown Browser session that the exam was taken in.

    • Students

    • LockDown Browser’s Calculator and Spreadsheet features aren’t currently supported
    • The extended keyboard functions (for adding symbols and special characters) isn’t currently available
    • LockDown Browser’s “Help Center” is currently unavailable, and there is no Live Chat support for students taking exams that require Respondus Monitor.
    • 'Allow access to specific external web domains' option is currently not supported
    • “Google Chrome OS can’t open this page” error will occur. Click the 'close' button on the error, and you should be able to proceed.
    • Exam feedback for 'classic' quizzes is not compatible yet, if viewed at a later time. Feedback is viewable if seen in the same LockDown Browser session that the exam was taken in.